Chappaqua, NY · Built-In Specialists
Our service area around Chappaqua
New Castle and the villages and hamlets next to it
We work across the Town of New Castle — Chappaqua and Millwood — and the neighboring communities of Pleasantville, Briarcliff Manor and Thornwood. Our listed office is at 520 White Plains Rd Suite 5033, Tarrytown, NY 10591.
- Rated 4.9★
- Windows Today or tomorrow a.m.
- Diagnostic $95, credited
- Repairs 1-Year Parts & Labor
local reviews
Town of New Castle
Chappaqua and Millwood
Chappaqua (10514) is the larger of New Castle's two hamlets. Most of our calls here are Sub-Zero refrigerators and freezers in built-in kitchens, with Wolf and Thermador cooking close behind.
Millwood (10546), New Castle's other hamlet, gets the same same-day or next-morning windows as Chappaqua.

Next door
Pleasantville, Briarcliff Manor and Thornwood
We also take calls from Mount Kisco, Ossining, Armonk, Bedford and Katonah. Wherever you are, the visit starts with the $95 diagnostic, credited toward the repair.
- Pleasantville (10570) — the village next to Chappaqua, in the Town of Mount Pleasant.
- Briarcliff Manor (10510) — village homes and larger properties alike.
- Thornwood (10594) — a hamlet of Mount Pleasant, a short drive from Pleasantville.
Answers
Frequently asked questions
Do you charge extra to come to Briarcliff Manor or Thornwood?
No — the visit is the $95 diagnostic, credited toward the repair, across the whole area.
Where is your office?
Our listed office is at 520 White Plains Rd Suite 5033, Tarrytown, NY 10591. We come to you; there is no walk-in counter.
How quickly can you come?
Most calls get a same-day or next-morning window. Call (914) 340-0898.
Prices near Chappaqua
Typical ranges for this kind of repair
Parts and labor together, for homes in Chappaqua, Millwood and New Castle. We give the firm price on site once the fault is found; the $95 diagnostic is credited toward the repair. The full list is on the pricing page.
| Repair | Typical range |
|---|---|
| Diagnostic / service call | $95–$149 |
| Ice maker repair | $250–$650 |
For reference only, not a quote · OEM parts · 1-Year Parts & Labor Warranty.
How booking works
From the first call to a cold refrigerator
- 1
Tell us which side is warm
Call (914) 340-0898. "Fridge warm, freezer fine" and "everything warm" are different repairs, so that one detail — plus the model from the rating plate — shapes what we bring.
- 2
Pick a window
Chappaqua and Millwood calls usually get a same-day or next-morning window. We call ahead when the technician is on the way.
- 3
Diagnosis first
You pay $95 for the diagnosis, and that amount comes off the repair bill. We explain the cause and give the firm price before replacing any part.
- 4
The repair, and the paperwork
Most common parts are carried on the van. You get a written note of what was replaced, and the repair is covered by our 1-Year Parts & Labor Warranty.
New Castle Premium Appliance Repair is an independent repair service — not affiliated with any appliance manufacturer — for Chappaqua, Millwood and the rest of the Town of New Castle, with Pleasantville, Thornwood and Briarcliff Manor close by. Our listed office is at 520 White Plains Rd Suite 5033, Tarrytown, NY 10591. Call (914) 340-0898; the $95 diagnostic is credited toward the repair.
4.9★ · Chappaqua & northern Westchester County
In Chappaqua or nearby?
(914) 340-0898 — or schedule online. $95 diagnostic, credited toward the repair.