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New Castle Premium Appliance Repair

Chappaqua, NY · Built-In Specialists

Contact us

(914) 340-0898 · Mon-Sun: 7AM-9PM | 24/7 Emergency

Call (914) 340-0898 to book: a person answers and can usually offer a same-day or next-morning window in Chappaqua, Millwood or nearby. Prefer to book online? The link is below.

  • Rated 4.9★
  • Windows Today or tomorrow a.m.
  • Diagnostic $95, credited
  • Repairs 1-Year Parts & Labor
A Chappaqua kitchen with a built-in Sub-Zero refrigerator and Wolf range
4.9★ 1758 verified
local reviews

Ways to reach us

Phone, online booking, office

When you call

Three things that speed up the repair

  1. 1

    Which side is warm

    Refrigerator, freezer, or both — it splits the diagnosis in two.

  2. 2

    The model and serial

    From the rating plate: inside the refrigerator door near the top hinge on Sub-Zero over-and-under models, inside the freezer door on side-by-sides.

  3. 3

    Any code on the display

    EC40, EC50, EE or a flashing word like Service — read it out exactly.

Answers

Frequently asked questions

Can you come today?

Often. Call (914) 340-0898 early in the day; most Chappaqua and Millwood calls get a same-day or next-morning window.

What does the visit cost?

The diagnostic is $95 and is credited toward the repair. You get the firm price before any work.

Are you part of a manufacturer's service network?

No. We are an independent repair service, not affiliated with any appliance manufacturer. We use genuine OEM parts.

My refrigerator is leaking water. What should I do?

Turn off the water to the unit if you can and call. A blocked defrost drain, an ice-maker fill problem or a failing supply line are the usual causes.

Do you work on wine refrigerators and ice machines?

Yes. Wine cooler repairs typically run $300–$900, ice makers $250–$650.

Which areas do you cover?

Chappaqua, Millwood and New Castle, plus Pleasantville, Thornwood, Briarcliff Manor, Mount Kisco and Ossining.

4.9★ · Chappaqua & northern Westchester County

Ready to book?

Call (914) 340-0898 or book online. $95 diagnostic, credited toward the repair.

Call Now: (914) 340-0898